Privacy policy
Store Information
Store: Maisonxen
Address: Via Portuense 1532, 00148 Roma (RM), Italy
Email: contact@maisonxen.com
Phone: +393445763009
Full Name: Michela Vellone
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information: Name, billing and shipping address, phone number, and email address. Payment information is processed securely through third-party providers.
Technical Information: IP address, browser type, time zone, and device information. We may collect data through cookies, pixels, and similar technologies.
Order Information: Details about the products you purchase, your order history, and communication preferences.
2. How We Use Your Information
We use your information to process and fulfill orders, provide customer support, improve our website and services, detect and prevent fraud, and send marketing communications only when you have consented.
3. Data Storage and Security
We implement appropriate technical and organizational measures to ensure your data is securely stored and protected from unauthorized access, loss, or misuse. Payment transactions are processed via encrypted connections. We do not store credit card details.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie settings through your browser. Disabling cookies may affect certain functionalities.
5. Third-Party Services
We share limited data with trusted third parties such as payment processors, shipping providers, and analytics tools. These partners only receive the information required to perform their services and must handle it in accordance with applicable laws.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy and comply with legal obligations such as tax and accounting requirements.
7. Your Rights (EU / GDPR)
If you are located in the European Union, you have the right to access your personal data, request correction or deletion, withdraw consent to marketing, request data portability, or object to certain processing activities. To exercise your rights, contact us at contact@maisonxen.com.
8. Email Marketing
If you subscribe to our newsletter, we may send promotional emails about our products and offers. You can unsubscribe at any time using the link provided in our emails.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at contact@maisonxen.com.